Privacy Policy

Last updated: March 2024

Introduction

At Doggy Day Dreams, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

Information We Collect

Personal Information

  • Name and contact details
  • Address and location information
  • Pet information (name, breed, age, medical conditions)
  • Emergency contact details

Website Usage Information

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referral sources

How We Use Your Information

We use your information to:

  • Provide and improve our dog walking and pet care services
  • Communicate with you about your bookings and services
  • Send you important updates and notifications
  • Maintain accurate records
  • Comply with legal obligations

Information Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure storage of digital and physical records
  • Limited access to personal information by staff
  • Regular security assessments
  • Secure payment processing

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Veterinary services (in case of emergency)
  • Payment processors
  • Legal authorities (when required by law)

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with relevant authorities

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

  • info@doggydaydreams.uk
  • 07746 181109